COMPANY ADVANTAGES- THE BENEFITS OF ACCOUNTABILITY, COMPETENCY, REACH AND RESULTS
 While Aplicor doesn't claim to be the biggest online hosting software company, we do demonstrate unmatched capabilities in being the best partner, being a world class operational organization and facilitating our clients to achieve some of the most impressive results in the SaaS industry.
Key company offerings which synergistically promote true partnership with our clients include accountability, competency, reach and results.
Single Source Accountability- Anybody who's integrated multiple vendor software products has learned the strategic value of a single, integrated, enterprise-wide business system over a hodge podge of third party products. It doesn't take a genius to quickly recognize that multiple vendor systems result in systems with different user interfaces, islands of information, disintegrated processes, difficult information retrieval, out-of-sync vendor software upgrades and the inevitable vendor finger pointing. Aplicor's web-based financial accounting back-office suite is integrated with the front-office CRM software application. One enterprise-wide hosted information system, one contract, one service level agreement, one invoice, one tech support number and one accountable partner.
World Class Quality Operations- Aplicor is the only CRM and accounting software company independently audited and verified to have consistent and repeatable operational and customer quality practices. As part of our continuous improvement process, Aplicor implements and advances quality standards programs from Six Sigma, CMMi (Capability Management Maturity Model), ISO (the International Standards Organization) and NIST (National Institute of Standards and Technology). Annual independent audits and certifications demonstrate Aplicor's fully documented business processes, use of best practices, company maturity and commitment to being a world class operational organization.
Global Market Reach- Along with our local presence on three continents, our capacity and reach is truly a product of our impressive business partner channels.
- IBM SaaS Channel; channel composed solely of SaaS partners
- Microsoft Solution Partner; A long standing partnership, including our management team's organization previously being named Microsoft Partner of the Year
- Aplicor Alliance Network; A specialty channel of Aplicor trained and experienced partner members
- JSDN; Aplicor is a charter member of this hosted business partner network
Client Results Leader- We rate our success by the accomplishments of our clients. Like a proud parent, we're absolutely ecstatic when our clients are recognized as achieving the industry's most impressive results.
- "One of the six best CRM Implementations of the Year", CRM Magazine
- Most independent awards based on client case study reviews
- Most independent awards where actual users cast the votes
- As a result of our clients' successes, Aplicor's has earned its own achievements:
- Best customer support in the hosting industry
- Highest average user count in hosting industry - over 160 users.
- Highest client retention rate in hosted industry at 97.8%
- Highest system uptime since 2003 - 100% uptime
Best In Class Recognition As a result of our client's success and our online system unique value proposition, Aplicor has been the most awarded CRM and accounting software application from 2003 through 2006. Aplicor has dominated Web-based CRM and online accounting reviews earning three CRM Product of the Year designations, four Users Choice Awards, two Technology Business of the Year awards, three CRM Excellence Awards, CRM WizKids Recipient, Internet Technology Showcase Winner, TMC Labs Innovation Award, and the CRM Best of the Best Award. Additionally, Aplicor has been named the "Best Product Development Organization in North America" in each of the last two years by the American Business Awards.
We're in the CRM business and we practice what we preach. We make it our business to know our clients' business. As veteran CRM and ERP practitioners, we make it our job to offer implementation advice to achieve high impact results. As a true partner, we're responsive and completely relentless in exceeding our clients' expectations.
|
